Terms of Service

Last Updated: October 20, 2026

Welcome to The Smiling Dog, LLC. By accessing or using https://thesmilingdog.shop, you agree to these Terms of Service. Please read them carefully before placing an order.

General Conditions

  • You must be legally able to enter into a purchase agreement in your jurisdiction, or have permission from a parent or guardian where required.
  • We reserve the right to refuse service where permitted by law.
  • Product descriptions, pricing, and availability may change without notice.

Products
We strive to display our products (Pet Travel & Accessories, Pet Health & Care, Dog Toys & Chews, Dog Leashes, Dog Harnesses, Dog Gates & Barriers, Dog Collars, and small-batch handmade dog biscuits) as accurately as possible. Actual colors or appearance may vary slightly due to screen settings and product variations.

Pricing
All prices are listed in USD unless otherwise stated. We reserve the right to correct pricing errors and will contact you if an error affects your order.

Payment
We accept Visa, Mastercard, American Express, JCB, Discover, Diners Club, and Apple Pay. Payment is collected according to the method selected at checkout and processed securely through our payment gateway.

Order Acceptance
Receipt of an order confirmation does not guarantee acceptance. We may cancel an order due to product unavailability, incorrect order details, pricing errors, or suspected fraud, subject to applicable law.

Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy. Delivery times are estimates and may be affected by carrier delays or circumstances beyond our control.

Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy, including the 30-day return window and applicable refund methods.

Cookies and Privacy
We use cookies and similar technologies on our Site. When you first visit, a cookie consent banner will appear allowing you to accept, reject, or customize your preferences. For full details about our use of cookies and your choices, please see our Privacy Policy.

Intellectual Property
Content on this Site, including logos, text, graphics, and images, may be protected by intellectual property laws and may not be copied or used without permission.

Limitation of Liability
The Smiling Dog, LLC’s liability is limited to the extent permitted by applicable law.

Changes to These Terms
We may update these Terms of Service from time to time. The updated version will be posted on this page.

Governing Law
These Terms are governed by the laws applicable in Florida, United States, without regard to conflict-of-law principles, to the extent permitted by law.

Business Information

  • Business Name: The Smiling Dog, LLC
  • Business Days: Monday – Sunday
  • Support Hours: 9:00 AM – 5:00 PM (GMT−04:00) ET (US)
  • Business Phone: +1 941 237-8031
  • Business Email: smilingdog4treats@gmail.com
  • Business Address: 718 Wilkie St, Dunedin, FL 34698, United States