Privacy Policy
Last Updated: October 20, 2026
The Smiling Dog, LLC (“we,” “us,” or “our”) operates https://thesmilingdog.shop (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or place an order on our Site.
Information We Collect
- Personal information you provide: name, phone number, email address, and shipping address when you place an order.
- Order information: products purchased, order history, and order status. Payment card details are processed securely by our payment gateway. We do not store full payment card numbers on our systems.
- Automatic information: IP address, browser type, device information, and browsing behavior collected via cookies and similar technologies.
How We Use Your Information
- To process, confirm, and deliver your orders.
- To communicate with you about your order, returns, or customer service inquiries.
- To improve our website, products, and overall customer experience.
- To send promotional emails, only if you have opted in (you may unsubscribe anytime).
- To prevent fraud and verify orders before dispatch.
- To comply with applicable legal obligations.
Sharing of Information
We do not sell your personal information. We may share information with:
- Shipping and delivery couriers to fulfill and deliver your order.
- Service providers who help operate our Site, such as hosting, analytics, email tools, and our payment processor.
- Law enforcement or regulators, if required by law.
Cookies and Cookie Consent Banner
We use cookies and similar technologies to enhance your browsing experience, remember your cart, analyze site traffic, and improve our services.
When you first visit our Site, a cookie consent banner will appear. This banner allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
You can change or withdraw your cookie consent at any time by clicking the cookie settings link (usually found in the footer or via the banner again) or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of the Site (for example, the shopping cart or login features).
We categorize cookies as follows:
- Essential / Necessary cookies – Required for the Site to function (e.g., cart, security, checkout). These cannot be disabled.
- Analytics / Performance cookies – Help us understand how visitors use the Site.
- Functional cookies – Remember your preferences.
- Marketing / Advertising cookies – Used only if you consent, to deliver relevant offers.
Data Security
We use appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your place of residence, you may have the right to request access to, correction of, or deletion of personal data, and to exercise other rights provided by applicable law. To make a request, contact smilingdog4treats@gmail.com.
Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Business Information
- Business Name: The Smiling Dog, LLC
- Business Days: Monday – Sunday
- Support Hours: 9:00 AM – 5:00 PM (GMT−04:00) ET (US)
- Business Phone: +1 941 237-8031
- Business Email: smilingdog4treats@gmail.com
- Business Address: 718 Wilkie St, Dunedin, FL 34698, United States